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If the product ordered is out-of-stock, we will contact you immediately to confirm a replacement / refund / other instructions.
Process of Delivery
Packing and Processing Time: 1-3 business days.
Note : We do get orders overloaded on selected times like festive season, sales, stock arrival (reservation) and processing days can get up to 5-8 business days. We apologize for the possible delay and appreciate your understanding.
Glow.my offers free shipping only on products with sign 'Free Shipping'
Courier Delivery Time:
Peninsular Malaysia – 1-4 business days
Sabah, Sarawak and Labuan – 1-5 business days
General Delivery Days
Pos Malaysia delivers Monday – Friday.
Airpak Express / Ninja Van / DHL delivers Monday – Friday.
Orders shipped within Peninsular Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to Peninsular Malaysia can be expected within 2 - 4 business days
Change Order Details / Order Address
Should you need to change your order or address please contact us or Whatsapp (http://glow.wasap.my) immediately. We will accept the change/order if the goods have not been shipped out.
Glow.my will not entertain any cancellations once the order is confirmed and submitted by the customer.
Shipping to other international destinations is available. Please contact us for inquiries and we will calculate the shipping price for you.