Dropship Policy



If you are just beginning to start your business or don't have the capital or the space to maintain stock, you may be interested in the sales method known as " Dropship" This sales method allow you to begin your own business without any stock and risk.


DROPSHIP AGENT & RESELLER TERM & CONDITION

 

  1. To join our dropship program, you shall pay RM10 as a commitment or joining fee and it is not refundable.
  1. Our store only reserved and process the order for reseller once the payment is received. You may check for stock availability on our Telegram Support Group or Whatsapp us at glow.wasap.my to check for availability.
  1. Reseller selling price must at least the same or higher than our retail selling price and we will from time to time check of it to prevent the mess of market price and a price war. Reseller is allowed to sell higher than our retail price to protect self-profit as a reseller has no stocking and modal pressure.
  1. Reseller shall request shipping charges before quote to reseller's customers. We are unable to ship out if the shipping fees are not fully paid. Postage charges will be based on weight and system will calculate the postage charges upon check out  (For Reseller, postage fee only refer Pos Laju, Gdex, Skynet, Airpark). IMPORTANT: Resellers are not entitled to enjoy FREE POSTAGE even purchase above RM150-RM200, please select with the correct shipping fee before check out.
  1. All orders made must be paid within 48 hours. The system will automatically cancel it except you have a valid reason and inform us earlier. If a customer canceled their order, you must inform us to cancel it. Order cancellation will not be entertained once the payment is made.
  1. We help reseller to deliver goods after received full payment. Consignment notes will be filled with reseller's information as a sender (Name  & Phone number), not under the name of Glow.my. We will not disclose any Glow.my information except our mailing address to your customer. This is to proven return parcel send back from courier service. Reseller's information and address have to fill in on "BILLING ADDRESS" and reseller's customer information will be filled in on "SHIPPING ADDRESS" when checkout from our shopping cart. The parcel will be shipped on within 1-3 working days after payment received from the reseller.
  1. Resellers are responsible for following up your own customer's parcel status in case any delay occurs in shipping. You may check and follow up the tracking number from your dropship/reseller's registration account under Glow.my Store. We will not entertain and communicate with reseller's customers in any way.
  1. All ready stock item should make full payment. All item are ready stock unless stated otherwise. For the pre-order item, full payment should be paid to book your order. Payment will not be refunded if any delay of ETA or change size/item. Payment will be fully refundable if factory cancels the production, etc. Please ensure your customer to be patient to wait for the pre-order item before place order.
  1. We have the right to terminate the relationship of dropship reseller which is no proven sales within 3 months. This is to prevent to protect reseller's stock price. Re-active dropship account will be charged RM30 for re-joining fee here.
  2. First 10 sales are strictly for agent's customers only. If we found that you are buying for your own instead genuinely selling to customers, we will terminate your dropship member immediately.
  3. IMPORTANT. Resellers must provide us PAYMENT SLIP FROM YOUR CUSTOMERS for the first 10 orders if we found out that you are buying for your own.

 

All the above term & condition is under Glow.my Store's interpretation. By becoming our reseller, it means you fully agree with our term & conditions above. We can always change the terms and condition without prior notice. To those who cannot accept the above terms, please do not join our Reseller Programmed in order to avoid any argument in the future.

 

 

HOW TO SIGN UP AS DROPSHIP AGENT/RESELLER

Click here 




Please feel free to contact us for any inquiry.


Thank you.